FAQ

About shipping & delivery

 

1. How long the shipping after payment ? 

It will be 3 - 5 working days after receiving payment.

 

2. What is the shipping fee? 

Free shipping for the order over HKD $400 (After Discount). All items will be posted by SF express. 

 

3. Do we support combined order? 

We are not supported by combining orders for shipment.

 

About EcoSan HK

 

1. What makes EcoSan products different from other cleaning products?

Our main ingredient is hypochlorous acid (HOCl), a substance found naturally in the human body, and replicated by scientists by running an electrical charge through a combination of salt and water. This electro-chemical reaction reproduces hypochlorous acid within a solution now known as anolyte water. This has paved the way for a new generation of health, healing and cleanliness. It is nature at its purest, combined with proven science.

 

2. What do your products contain fragrances? 

Our products do not contain any fragrances or essentials oils as this would destabilize our main ingredient. 

 

About VetGard Sanitizer 

 

1. What is VetGard Sanitzer?

VetGard is a revolutionary solution to health, hygiene and wound care problems in the veterinary and animal husbandry sector. Our specially formulated biocide, synthesizes what is naturally produced by humans and animals to fight infections and invading pathogens. It is harmless to humans, animals and plants, it can also be used as a highly effective topical treatment for wounds, grazes, infections and injuries on animals.

 

2. What are the active ingredients of VetGard Sanitzer?

The main ingredients are Aqua, < 1% hypochlorus acid in a buffered saline solution. 

 

 

About TribioSan Sanitizer 

 

1. What is TribioSan Sanitizer?

TriBioSan sanitizing solution is perfect for whole room or vehicle decontamination. Dry misting with TriBioSan will allow total air and surface decontamination of all areas, including soft furnishings, carpets and hard to reach areas. TriBioSan should also be used to spot treat high traffic surfaces like door handles, work stations, mobile phones, chairs, desks and any high touch surface. The perfect product to sanitise all hard surface areas following removal of visible soiling by spraying and/or dry misting. 

 

2. What are the active ingredients of TriboSan Sanitizer?

The main ingredients are Aqua, < 1% hypochlorus acid in a buffered saline solution.